Terms of service
These terms apply between [Operating company legal name] (“we”) and the organisation that creates a ComplyQatar account (“you”). The person who signs up confirms they may accept them for that organisation.
1. The service
ComplyQatar helps you track licences, permits and contracts, their renewal dates, payments and documents, and sends reminders. It is a record-keeping and reminder tool. It does not file anything with any government authority on your behalf, and it is not legal, regulatory or tax advice.
2. Your responsibilities
- The information you enter (dates, reference numbers, documents) is yours, and you are responsible for keeping it accurate.
- Renewing your licences and permits on time remains your responsibility. A missed or delayed reminder does not move a legal deadline.
- You control who you invite and which role each person has, and you keep sign-in details and authenticator devices safe.
- You only upload content you have the right to store, and nothing unlawful.
3. Plans and payment
The Free plan is free. Paid plans (Pro, Business) are billed monthly in advance in Qatari riyals through our payment provider [name to be confirmed]. [Refund, cancellation and price-change terms to be confirmed.] If a payment fails or a subscription ends, your account moves to the Free plan. Your data is kept, but features and limits above that plan stop being available.
4. Availability and changes
We aim to keep the service available and to give notice of planned maintenance, but do not promise uninterrupted access. [Service levels for paid plans, if any, to be confirmed.] We may improve or change features; we will tell you before removing anything your plan includes.
5. Your data
How we handle personal data is set out in the privacy notice. You can export your data, and close your account, by contacting [privacy contact email]. [Retention period after closure to be confirmed.]
6. Liability
[Limitation of liability and indemnity clauses to be drafted by the adviser.]
7. Law and disputes
These terms are governed by the laws of the State of Qatar. [Forum for disputes to be confirmed.]
8. Contact
[Operating company legal name], [Registered address, Doha, Qatar]. Email: [privacy contact email].